Coaching & Training
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Coaching for Results
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Coaching can help you become a more effective leader and unlock a person's potential to maximize their own performance… [Summer 2008]
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First Aid Saves
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Marvin Brenes, Executive Housekeeper, acted quickly and administered life saving first-aid he learned through an American Heart Association course at MasterCorp University… [Summer 2007]
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Training, Training, Training
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Overseeing and directing housekeeping operations at a resort requires a person with a diverse skill set and a relentless determination… [Summer 2005]
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CSE Inspections: a Key to Training & Consistency
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An integral component of MasterCorp’s training program is our CSE (Customer Service Evaluation) inspection. “CSEs are a training tool… [Summer 2005]
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Back Safety & Lifting Techniques
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While our housekeeping staff is responsible for making good safety choices, our obligation is to train them in all areas of safety awareness and proper technique… [Winter 2006]
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The Definitive Uniform
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The ultimate purpose of a uniform is to enhance the guest experience, as well as the safety of the employee. [Winter/Spring 2010]
