An executive housekeeper just makes sure the rooms are clean, right?  Riiiiight.  Overseeing and directing housekeeping operations at a resort requires a person with a diverse skill set and a relentless determination to succeed every day.  In a given week a good executive housekeeper hires, trains, and supervises staff, handles HR issues, oversees unit inspection, forecasts and schedules work, manages the inventory of supplies and equipment, interacts with resort management… and all within budget.

Noone does all of this intuitively.  Effective, practical training for every skill the job requires is critical for giving an executive housekeeper the tools needed.  Many companies hesitate to invest the time and money in training employees.  Instead, they give a new hire a crash course, then throw them into the deep end.  This sink-or-swim approach results in costly mistakes, unhappy workers, low productivity, and ultimately, turnover.

Every MasterCorp Executive Housekeeper completes a comprehensive curriculum of on-line courses through MasterCorp University Training Center, as well as practical, in-field training.