Bed bugs do not make good bed fellows. A trained housekeeping staff should be able to spot bed bugs while performing their routine duties… [Spring 2009]

Since the display of a flat panel TV has been specially treated by the manufacturer, improper cleaning can cause permanent damage… [Summer/Fall 2009]

The resort industry is progressively turning green as owners and guests become more aware of green options. New resort projects… [Summer 2008]

The cleaning industry is beginning to embrace green cleaning, though some still have doubts about both the products and the procedures… [Spring 2008]

Presentation is everything. When a guest initially enters a unit, the first impression is typically formed by the presentation of the carpet… [Winter 2007]

Occasionally, housekeepers face small disasters that require measures outside their normal cleaning techniques. Following are a few tips… [Summer 2006]

When it comes to carpet care and maintenance, protecting your facility’s investment is a primary concern… [Spring 2004]

At home, you might reserve your heavy cleaning for spring. But in the resort industry, it’s the late fall or early winter months… [Fall 2004]

If you are like millions of others who suffer from allergies, sometimes the outdoors is not the only area that may trigger a reaction… [Fall 2004]

A FEW QUESTIONS ABOUT CARPET… Q: I suffer from asthma, so what do I look for in carpet? A: There is no published, scientific research… [Fall 2004]

Considering all of the time your housekeeping staff may spend maintaining your carpets, no one wants to see a spot or stain in the carpet… [Winter 2005]

With this issue, we would like to focus on different floor types and suggested care… [Spring 2005]

The main benefits of encapsulation are quick cleaning and drying times, good visual results, low odor, and no soil attraction from sticky residue. [Winter/Spring 2010]

Recent university studies have confirmed that the TV remote control is the single dirtiest item in a typical home. Remotes have higher levels of bacteria than any other object in resort rooms and can be a contagion of germs and viruses. [Summer 2010]

For the life of the carpet and the health of the guests, carpeted floors should be deep cleaned at least once a year, more often for high-traffic areas. Ironically, when improperly cleaned, overwet carpet can have similar adverse effects… [Summer 2010]

As winter approaches, ‘tis the season for deep cleans or maintenance cleans at many resorts. This has been the case since the early days of timeshare when only 51 weeks were sold; the remaining week was reserved for maintenance and deep cleans, an investment in the investment. [Fall/Winter 2010]

Resort furnishings are upholstered with a variety of fabrics and padding that respond differently to the cleaning process. [Spring 2011]

A resort guest with young children had left a large sticker adhered to the surface of the table. Now, what do you do? [Summer 2011]

Increasingly, housekeepers are adding microfiber dusting cloths to their arsenal of cleaning tools. [Fall 2011]