How do you quickly communicate critical messages to all your staff without having to stop everything for a meeting?  Try a KTD with your ETA!  That’s MasterCorp I.T.-talk for merging your Electronic Time Accumulation with a Kiosk Training Display.

Whenever someone on staff checks in, you have a captured audience for about 10 seconds, which is plenty of time for 2 or 3 Flash slides with an illustration and a header.  KDT is a dynamic billboard that produces instant results.

Recently, during an early departure clean, a housekeeper found signs of bed bugs as a result of previous training.  Within the hour, a presentation was onscreen and a special emphasis and training was placed on recognizing signs of bed bugs to everyone on staff as they clocked in.

Each week a new topic is scheduled for showing on the Kiosk Training Display.  However, when daily inspections and walkthroughs indicate a need for emphasis, or when resort management requests a special topic, a related Flash presentation can be onscreen within minutes.  Among the topics in our KDT library are:

• Inspection-ready cleaning (in each phase of housekeeping)
• Safety awareness topics
• Staffing referrals
• Greeting guests following the 10/5 rule

“Our Kiosk Training Display is a valuable training tool that has exceeded our expectations,” says David Goff, COO.  “We can communicate with every employee every day without cutting into production time or budgets.”